Turf Care(s) about you! We are currently open and serving our customers. Learn more about how we’re dealing with the COVID-19 outbreak in these trying times and steps we’re taking to ensure we’re safe and following state guidelines.

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Turf Care(s) about YOU! Dealing with the COVID-19 outbreak in these trying times.

As a people-first company, the well-being and safety of our Turf Care customers, our employees, and their families are our number one priority! By now, I’m sure you know that Governor Pritzker has issued a “stay at home” order for Illinois to help mitigate the spread of COVID-19. The order allows for continued operation of essential businesses only. The lawn care, tree care, and landscape industry fall under the essential businesses and operations in Section 12. Paragraph H of the Executive Order. Our services were also verified as essential by the Illinois Department of Commerce and Economic Activity on March 23, 2020. The section in the document on essential businesses reads as:

Can residential and commercial lawn service remain open? Yes. Many landscape projects will fit under an exemption such as construction, agriculture, or public works. Outdoor landscape projects generally will provide for good social distancing that poses little risk of transmission, but it still is important to ensure the ability to wash or sanitize hands and take other precautions.

https://www2.illinois.gov/dceo/SmallBizAssistance/Documents/Essential%20Business%20Checklist3-22.pdf

Lawn/tree care and pest control programs provide many essential services to help provide protections of our surrounding environments and provide safety measures for the general public. These programs and services help minimize and reduce airborne allergens that compromise people’s breathing, and help to reduce mosquito, flea, and tick populations that spread life threatening and deadly diseases. Other essential treatments help to reduce pests and diseases that can compromise your family’s safety and health, they help to reduce the likelihood that pests or diseases will kill your trees, making them a hazard to your home or family. Healthy lawns and trees help to filter our air and groundwater, they produce oxygen, provide a carbon sink to reduce climate change, they help control erosion, and so much more.

In the coming days and weeks, it will be important to provide necessary lawn/tree care and pest control services as your lawn, landscape, and plants, as well as insects and pests are coming out of winter dormancy. We are communicating with you today to assure you that your lawn/tree care and pest control program treatments are indeed essential services that are life sustaining and we will continue our services during these troubled times.

Because of the COVID-19 threat, we have elevated our safety action level of Personal Care Processes and Procedures.

 

WE ARE TAKING THE FOLLOWING MEASURES TO PROTECT YOU AND OUR EMPLOYEES:

  • Some of our staff and administrators will be working remotely and the remaining staff work in assigned desk areas with limited access to office spaces.
  • Due to our reduced office staff please phone first if you need to stop in for any reason.
  • All employees are practicing 6′ social distancing with everyone and we respectfully ask that you do the same with us.
  • All employees are required to stay home if they have any cold or flu-like symptoms and we are also providing daily employee temperature checks.
  • We have put into place strict daily cleaning and sanitizing procedures to protect both our employees and customers.
  • Technicians have staggered start times with one technician per assigned truck to ensure proper social distancing.
  • Our technicians’ trucks are loaded and unloaded for them to maintain proper social distancing and are completely cleaned and disinfected daily.
  • Your technician has been provided with hand sanitizer and cleaning wipes, and they also have access to soap and water for frequent washing of hands.
  • For everyone’s safety during this time, we have suspended ringing doorbells and knocking on doors.

We truly appreciate your understanding, support, and flexibility during these unprecedented times and sincerely wish to thank you. We are all in this together, united for health and for safety, to protect your family and ours. Please feel free to reach out to us at any time with issues, questions, and/or concerns you may have. We are here for YOU and here to help!

 

 

Sincerely,

“Your Green Team Family” at Turf Care Enterprises, Inc.